Integration Services – support every step of the way

Integrating multiple applications both on-premise and in the cloud can feel quite daunting. That’s why Inatech has developed its comprehensive range of Integration Services.These services are designed to make integration simple, fast, smooth and secure.

Integration Services For Inacloud

Consulting Services

Implementation Services

Managed Services


We offer

Integration of Inatech products with other ERP, CRM and HCM applications

Integration of on-premise, cloud, social and mobility applications

By choosing Inatech’s Integration Services you benefit from:

A team of developers experienced in integrating solutions across a wide range of industry segments

A fast and effective implementation of Inacloud using Inatech’s unique 4D project management methodology, which encompasses resilience and agility

Access to market-leading, best-of-breed technologies

Improved efficiency, better data management and faster decision making

Implementation Services
Fast and effective delivery using proven project management methodologies

This service is designed to help customers when implementing Inacloud. Once customers have decided Inacloud is the right product for their integration needs, the Inatech team will help in setting up the integration platform and then design, develop and deploy the interfaces. The key deliverables of the implementation service are:

Interfaces design

Testing of the interfaces

Installation and configuration of the integration platform

Development of interfaces

Deployment

What we offer

A fast effective implementation

of all Inatech products using Inatech’s unique 4D project management methodology, which encompasses resilience and agility.

Post Go-Live support

A smooth transition to Managed Services

Business benefits

Predictability of projects delivery

Effective risk mitigation and planning

On time and on budget delivery

Change control and management

Consulting Services Assessment
Establishing a business need

One of the first steps the Consulting Services team will recommend to any company looking to integrate it’s IT systems is an Inacloud Assessment.


The assessment helps to:

Validate technology decisions at an Enterprise level and ensure consistency across business lines.

Qualify the ROI with measurable data

Validate technology adoption with derived business benefits

Identify gaps

Arrive at a methodical approach in making decisions

Define ownership and linkage between application, data, technology, integration and business architecture


The focus of the review will be on:

Business vision and IT strategy

IT initiatives and prioritisation

Dependencies among different initiatives

Constraints (Technical, Business process, Resources)


Deliverables

S.no
Task
Description
Deliverable
1
Planning, Inventory collection and integration assessment
Inatech will work with the customer to plan for the workshops and the engagement plan. Inatech will also collect the inventory of all applications and assess the current state of the integration. This pre-worked task happens before the formal start of the review
Assessment document Detailed Scope Statement showing exclusions if any Application inventory status
2
Understanding business roadmap and gaps in integration
Review the business capabilities needed for the IT program; define high level business models, architecture principles; identify gaps in business capabilities and, finally, prioritise new or enhanced capabilities and requirements to create a roadmap to meet the IT program objectives. Look at alternative solution through interviews and focused facilitated workshops with Business and IT stakeholders.
Assessment document Detailed Scope Statement showing exclusions if any Application inventory status
3
Analysis of IT initiatives and applications. Mapping outcomes related to integration
Assess the target Business model, Process domains, application, and technology implications to identify opportunities for navigating the transition to the new integration model
Recommendation Business vision Prioritized business capabilities Recommendations and options Dependency mapping
4
Future state mapping, integration blueprint
Develop an overall implementation roadmap to achieve the overall objective and define the target integration models and determine the implications of the same due to dependencies
Recommendation Business vision Prioritized business capabilities Recommendations and options Dependency mapping

Consulting Services Strategy
Getting the approach right

Once an assessment has been completed or if you have a clear idea of your integration business requirements, then the next step is to establish a robust integration strategy.


In the Integration landscape, understanding the integration requirements, identifying the right approach and managing the implementation become the key challenges for the IT organisation. The reason these activities are so important is because different applications need a different approach and adding new scenarios needs additional skills depending on the type of the application required. The strategy for integration therefore needs to be flexible, may need revisiting to deal with new requirements and must ensure that the business requirements continue to be met.


Inatech understands these challenges and so provides strategy development as part of it Consulting Services offer. The Strategy Service focuses on creating a proper integration strategy defined to suit the Enterprise needs.

The tasks typically involved in strategy are:

Understanding the business requirements for integration with 'As-is' and 'To-be' state

Understanding the application landscape components required for 'To-be' state

Defining the products and evaluate products to ensure best fit

Mapping the implementation approach with the product

Defining the approach for integration for all the different applications

Deliverables

S.no
Task
Description
Deliverable
1
Business requirements and vision
Map the business requirements with the application landscape functions
Business requirement mapping Application landscape and functional assessment
2
Understand technology or application updates
Identify the application landscape changes and technology changes to suit business requirements
Business requirement mapping Application landscape and functional assessment
3
Product selection
Product selection and evaluation – Approach for functional mapping
Integration approach To-be integration reference architecture Tiers of integration and patterns
4
Integration stages
Define the multiple approaches for Data, application, process and service level integration
Integration approach To-be integration reference architecture Tiers of integration and patterns
5
Use case mapping
Identify different scenarios to define the implementation approach for each type of use cases.
Scenario based integration approach

Consulting Services Roadmap
Effectively apply integration priorities and timelines

The final service offered as part of the Consulting Services portfolio is an integration roadmap.


This enables customers to prioritise their integration needs with a timeline based implementation. The tasks involved are:

Understanding the business requirements for integration with 'As-is' and 'To-be' state

Understanding the business requirements for integration with 'As-is' and 'To-be' state

Define the maturity of integration with functions classified based on domain or application area

Dependency mapping across applications

An implementation plan for getting new functions and features implemented

Deliverables

S.no
Task
Description
Deliverable
1
Business requirements and vision
Map the business requirements with the application landscape functions
Business requirement mapping Application landscape and functional assessment
2
Understand technology or application updates
Identify the application landscape changes and technology changes to suit business requirements
Business requirement mapping Application landscape and functional assessment
3
Integration functions
Application connectors and type of connections required based To-be landscape
Implementation plan Integration functions mapping Application features and dependencies Timeline for application and feature implementation
4
Dependencies
Functional enhancements or changes for applications to suit integration needs with dependency mapping
Implementation plan Integration functions mapping Application features and dependencies Timeline for application and feature implementation
5
Implementation Plan
Overall integration features and implementation
Implementation plan Integration functions mapping Application features and dependencies Timeline for application and feature implementation

Managed Services
Let us manage your day-to-day integration needs

As businesses look to reduce operating costs and be as competitive as possible, they are increasingly turning to Managed Services as a cost-efficient solution. With Managed Services clients across the world, we know what it takes to deliver results.

So why not let Inatech manage your complete day-to-day integration needs. Our level of support offered varies from customer to customer depending on the coverage and type of the support required, but it can include anything from call resolution and detailed analysis, change requests, through to infrastructure monitoring and upgrades.

What we offer

Administration

Routine Service requests
Incident Management
Problem Management
Release Management

Change Management

Change requests
Enhancements
Release Management

Help Desk/Monitoring

User requests
Incident reporting
Application monitoring
DR synchronisation
Servers and application availability

IT Operations

Daily health checks
Performance tuning
Server maintenance
Backups
DRM (Disaster Recovery management)

Business benefits

Minimises cost

Access to a dedicated workforce

Fine tune and enhance applications

Optimise the performance

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